Customer Service-Vietnamese
description

Contact client via phone or email, introducing platform and solving clients trading problem, Ensuring excellent standard of service.

日常电话或者邮件介绍平台使用并解决客户操作疑问,负责客户开发和维护及各项日常工作。

Establish good relations of cooperation, to provide customers with high quality follow-up service.

定期回访客户并提供优质的售后服务,与客户建立良好的合作关系,为客户提供优质的后续服务。

Skillfully probe for, listen, and understand client needs to provide resources and solutions to improve clients' satisfaction.

与客户建立良好的关系,及时准确的解答客户相关咨询问题,增加客户的满意度。

According to the company's business development needs, participate in the marketing activities, like offline financial exhibition, lectures, develop customer independently and plan implementation of marketing activities.

根据公司业务发展需要开发客户,参与市场活动,比如线下金融活动展会和相关讲座, 具备独立策划实施营销活动的能力。

requirements
  • University/College degree in Economics, Finance or equivalent.
  • 本科及以上学历(特别优秀者可适当放宽),经济,金融或相关专业。
  • Fluent in spoken and written English and Vietnamese is a must.
  • 越南语为母语,流利的英语表达。
  • Over 1 year similar experience in CFD trading for fx /stocks/crypto market.
  • 有 CFD 外汇、美股、数字货币工作经验者优先。
  • Interpersonal skills, Strong communication skills excellent customer serving concept.
  • 具有良好的人际沟通能力,较强的商务沟通技巧,及较强的客户服务意识。
  • Have a strong ability of self-study,be curious about new things and be happy to study.

有较强的自学能力,对新鲜事物有好奇心并乐于专研。


China Office
location
department
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