eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.
eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join our Customer Facing department and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards, while keeping the workplace fun. We offer competitive fees and great benefits for the right applicant.
What you’ll be doing:
- Discuss financial markets and factors that move them in a clear manner to clients
- Assist Compliance with the processing of Know-Your-Client documentation
- Train clients on the Company's trading systems, and interact daily with clientele
- Communicate marketing promotions to clients via telephone and email
- Lead a sales strategy for acquisition of new customers
Want to join? If you
- Speak Mother tongue English\other languages
- Have a strong Service Orientation.
It will also be nice if you
- Have a basic understanding of the financial markets
- Have experience working in customer service
You must also possess the following qualities
- Have phenomenal interpersonal skills
- Be a real team player
- Have high motivation to succeed and willing to contribute
- Dedicated and committed
- Multitasking is your middle name
- This is a challenging position with big responsibilities, hard and demanding but very satisfying with the ability to grow within the company
- Amazing working environment with people from all around the world in a prime location: we sit on the 38 floor and the view is breathtaking
- If you can do this job, we can offer great compensation.
- Forget everything you know about Customer Service and come here to see how it’s being done.