Global Support Team Leader

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading and machine-learning-powered investment products.

eToro’s award-winning trading and investing platform is at the forefront of Fintech technology. Our Research and Development department develops cutting-edge technologies, focusing on field-relevant areas, such as blockchain and artificial intelligence. We promote an organizational culture which is both professional and fun.

What you’ll be doing:

  • Oversee installation, configuration, and maintenance of operating systems software.
  • Manage and coordinate the global support engineering team and serve as focal point for other departments within the company.
  • Manage users and permissions in Active Directory, Google Apps, VPN, internal systems - files servers, Anti-Virus, Terminal Services etc
  • Analyze business technical service needs and proposing solutions.
  • Purchase supplies (hardware, software, licensing etc )
  • Stay current with the ongoing expansion and development of the company - be aware of system information, changes and updates

Want to join? If you have:

  • 4-5 years of related IT management experience
  • Experience with supporting medium organizations
  • Experience with Windows environment, Active Directory services, Networking
  • Experience with Linux/Mac environments
  • Working knowledge of Google Apps platform (GSuite)
  • Working knowledge of computer hardware and physical device interfaces, experience with managing systems
  • Ability to multi-task and prioritize tasks under pressure
  • Ability to work effectively in a team structure
  • Strong verbal and written communication skills (English).
Israel Office