Why hasn't my withdrawal from the eToro investment platform arrived in my eToro Money account?

We offer instant withdrawals to most of our eToro Money customers. However, for various reasons, including security procedures and requirements, some withdrawals may be only processed on the next business day.

If you have a question about a withdrawal from the eToro investment platform to your eToro Money Account, please contact our Customer Service team via live chat in the eToro Money app (Monday-Friday 10:00-18:00 UK time). Within the eToro Money app, tap your avatar at the top left of the screen. Select Customer Service, choose Cash Account, and then select Live Chat.