Help Center
eToro Money
Does eToro charge conversion fees?What is eToro Money?How do I deposit funds to my eToro investment account using eToro Money?What is the eToro Money card and how can I use it?How do I withdraw funds from my eToro investment account using eToro Money?How do I install the eToro Money app? How are the funds in my eToro Money account protected?Adding money to an eToro Money account by manual bank transferHow do I fund my eToro Money account?How do I close my eToro Money account?How can I manage my money (send / receive) with an eToro Money account?Am I eligible for an eToro Money Account?What’s the difference between the Green and Black eToro Money programmes?Who do I contact if I have any questions about eToro Money?Can I still withdraw funds to a different payment method if I have an eToro Money account?What currency does the eToro Money account use?How do I update my postal address on eToro Money?Topping up your eToro Money account by fast bank transferWhat are the limits of the eToro Money account?Why do I get an error while making a payment to my eToro Money account?How long does the withdrawal process from the eToro investment platform to eToro Money take?What are the advantages of eToro Money?Can I receive bank transfers and salary payments into my eToro Money account?How do I check my eToro Money account balance?What does 'instant withdrawal' to eToro Money mean?My card didn't work when I tried to make a payment via eToro Money. What happened?How do I send or receive money using eToro Money?How much does holding an eToro Money account cost?Can I send and receive international payments? How can I check whether an eToro Money transaction has been made successfully?A payment via eToro Money hasn't worked. What happened?Is depositing safe and secure?How do I view my eToro Money transactions?What is the eToro Money Statement of Fees, and where can I find mine?How do I add a recipient on eToro Money?Why can’t I finish my application for an eToro Money account?How do I activate my eToro Money card?I have forgotten my login details for the eToro Money app. How do I gain access?How do I update my phone number on eToro Money?Can I use an eToro Money account to deposit and withdraw from the eToro investment platform?Can I use my eToro Money card abroad?What are the eToro Money card-approved currencies?Can I fund my eToro Money cash account with cryptoassets that I hold in the eToro Money crypto wallet?How do I order a replacement eToro Money card?What happens to my eToro Money account if my eToro Club tier changes?When will I receive my eToro Money card?I don't recognise a transaction on my eToro Money account. How do I report it?How do I view the recent transactions made using my eToro Money account and card?How much will I be charged when using my eToro Money card abroad?Is there a way to access my eToro Money account statement?Why hasn't my withdrawal from the eToro investment platform arrived in my eToro Money account?What is Volt?Can I hold cryptoassets in the eToro Money app?How do I set up, manage and cancel Direct Debits with eToro Money?What do I do if I lose my eToro Money card?How do I cancel a payment via eToro Money?What if my eToro Money card is swallowed by an ATM?What versions of iOS support the eToro Money app?Why was my withdrawal from the eToro investment platform to eToro Money declined?Why has my eToro Money account been suspended?How do I upgrade my eToro Money account?Can I use Google Pay with my eToro Money Visa debit card?How do I make a complaint about eToro Money?Why haven't I received my eToro Money card?How do I freeze / unfreeze my eToro Money card?How will eToro Money keep my data protected?Why can't I make contactless payments with my eToro Money card?How do I report my eToro Money card stolen?What if I have forgotten the PIN code for my eToro Money card?Can I get an eToro Money account if I have a corporate account on eToro?Can I order additional cards for my eToro Money account?My eToro Money card didn't work in an ATM. What happened?