Help Center eToro Money (currently available in the UK only)
Does eToro charge conversion fees? What is the eToro Money card and how can I use it? What is eToro Money? What are the limits of the eToro Money account? How do I check my eToro Money account balance? Can I still withdraw funds to a different payment method if I have an eToro Money account? My card didn't work when I tried to make a payment via eToro Money. What happened? How do I update my postal address on eToro Money? Can I convert my cryptoassets in the eToro Money crypto wallet to cash (fiat currency)? How are the funds in my eToro Money account protected? How can I check whether an eToro Money transaction has been made successfully? Can I buy cryptoassets within the eToro Money crypto wallet? How do I fund my eToro Money account? How can I manage my money (send / receive) with an eToro Money account? What currency does the eToro Money account use? How much does holding an eToro Money account cost? Why can’t I finish my application for an eToro Money account? What are the advantages of eToro Money? When will I receive my eToro Money card? How do I install the eToro Money app? How long does the withdrawal process from the eToro investment platform to eToro Money take? I don't recognise a transaction on my eToro Money account. How do I report it? Is depositing safe and secure? How do I withdraw funds from my eToro investment account using eToro Money? Can I receive bank transfers and salary payments into my eToro Money account? What does 'instant withdrawal' to eToro Money mean? What are the eToro Money-approved currencies? Am I eligible for an eToro Money Account? How do I view my eToro Money transactions? How do I activate my eToro Money card? Can I use my eToro Money card abroad? How do I deposit funds to my eToro investment account using eToro Money? Who do I contact if I have any questions about eToro Money? I have forgotten my login details for the eToro Money app. How do I gain access? How do I cancel a payment via eToro Money? How do I add a recipient on eToro Money? Why haven't I received my eToro Money card? What do I do if I lose my eToro Money card? How do I view the recent transactions made using my eToro Money account and card? A payment via eToro Money hasn't worked. What happened? How do I update my phone number on eToro Money? Why hasn't my withdrawal from the eToro investment platform arrived in my eToro Money account? Can I use an eToro Money account to deposit and withdraw from the eToro investment platform? How do I make a complaint about eToro Money? My eToro Money card didn't work in an ATM. What happened? How do I set up, manage and cancel Direct Debits with eToro Money? Can I fund my eToro Money cash account with cryptoassets that I hold in the eToro Money crypto wallet? Why can't I make contactless payments with my eToro Money card? What happens to my eToro Money account if my eToro Club tier changes? I have forgotten the PIN code for my eToro Money card How do I order a replacement eToro Money card? How much will I be charged when using my eToro Money card abroad? Why has my eToro Money account been suspended? What versions of iOS support the eToro Money app? How do I report my eToro Money card stolen? Why was my withdrawal from the eToro investment platform to eToro Money declined? How do I freeze / unfreeze my eToro Money card? Can I order additional cards for my eToro Money account? How will eToro Money keep my data protected? Can I hold cryptoassets in the eToro Money app? What if my eToro Money card is swallowed by an ATM? Can I get an eToro Money account if I have a corporate account on eToro?