{"id":35715,"date":"2018-02-28T17:45:54","date_gmt":"2018-02-28T15:45:54","guid":{"rendered":"http:\/\/www.etoro.com\/customer-service\/account-verification\/"},"modified":"2023-01-04T13:46:28","modified_gmt":"2023-01-04T11:46:28","slug":"account-verification","status":"publish","type":"page","link":"https:\/\/www.etoro.com\/en-us\/customer-service\/account-verification\/","title":{"rendered":"How to verify your eToro account"},"content":{"rendered":"<h2>Verification is a mandatory part of registering for the eToro platform. Regulatory requirements dictate that we verify each new eToro account. This keeps our platform secure and prevents suspicious activity.<\/h2>\n<p>Once your account has been verified, you will be able to enjoy the full benefits of eToro\u2019s main investing app and also the <a href=\"https:\/\/www.etoro.com\/en-us\/options\/\">eToro Options<\/a> mobile app. Your same eToro account can be used for both platforms. To verify your account, you are required to upload both a proof of identity (POI) and proof of address (POA). Only after you provide us with both documents, will your verification process begin. You can use the eToro app to upload your documents directly to the platform.<\/p>\n<h2>Proof of Identity<\/h2>\n<p>The following IDs will be accepted as Proof of Identity:<\/p>\n<ul>\n<li>Valid (unexpired) US passport<\/li>\n<li>Valid (unexpired) Driver&#8217;s License<\/li>\n<li>Valid (unexpired) State ID<\/li>\n<\/ul>\n<p>Please make sure that the following information is clearly visible: your full name, date of birth, clear photograph, issue date, and expiry date.<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px;\">All of the information on your POI should be visible<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-29697\" src=\"\/wp-content\/uploads\/2018\/02\/po_pi-image1.png\" alt=\"\" width=\"1060\" height=\"256\" srcset=\"https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image1.png 1060w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image1-300x72.png 300w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image1-768x185.png 768w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image1-1024x247.png 1024w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px;\">Upload the full document, without cropping and in focus<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-29698\" src=\"\/wp-content\/uploads\/2018\/02\/po_pi-image2.png\" alt=\"\" width=\"1060\" height=\"256\" srcset=\"https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image2.png 1060w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image2-300x72.png 300w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image2-768x185.png 768w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image2-1024x247.png 1024w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<p style=\"text-align: center;\">To upload your POI now, <a href=\"https:\/\/www.etoro.com\/settings\/account?action=autokyc&amp;deepLink=uploadID\">click here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Proof of address<\/h2>\n<p>Your POA document should contain your full name, address and an issue date, which should be no older than 3 months. The name or logo of the issuer should also be clearly visible. Please make sure to scan your document against a contrasting background, so that all four corners are visible.<\/p>\n<h3>Your proof of address can be one of the following:<\/h3>\n<table class=\" styled_table\" style=\"border-color: #eaeaea;\">\n<tbody>\n<tr>\n<td>Bank Statement<\/p>\n<p>Credit Card Statement<\/p>\n<p>Electricity, Water or Gas Bill<\/p>\n<p>Council Tax Bill<\/td>\n<td>Tax letter or Bill<\/p>\n<p>House Rental Official Agreement \u2013 Issued from a Rental Agent<\/p>\n<p>Letter from employer<\/td>\n<td>Letter from your local municipality<\/p>\n<p>Phone bill<\/p>\n<p>Internet bill<span style=\"text-align: center;\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px;\">Your document should be scanned flat<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-29699\" src=\"\/wp-content\/uploads\/2018\/02\/po_pi-image3.png\" alt=\"\" width=\"1060\" height=\"256\" srcset=\"https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image3.png 1060w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image3-300x72.png 300w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image3-768x185.png 768w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image3-1024x247.png 1024w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px;\">There should be no cropping and all four corners should be visible<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-29700\" src=\"\/wp-content\/uploads\/2018\/02\/po_pi-image4.png\" alt=\"\" width=\"1060\" height=\"256\" srcset=\"https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image4.png 1060w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image4-300x72.png 300w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image4-768x185.png 768w, https:\/\/www.etoro.com\/wp-content\/uploads\/2018\/02\/po_pi-image4-1024x247.png 1024w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<p style=\"text-align: center;\">*Please note that we do accept screenshots, if your POA was taken from a digital document.<\/p>\n<p style=\"text-align: center;\">To upload your POA now, <a href=\"https:\/\/www.etoro.com\/settings\/account?action=autokyc&amp;deepLink=uploadutilitybill\">click here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>The verification process may take up to several days; you will be notified as soon as verification is complete. You can also follow your verification status on the eToro platform. Verified accounts have a green checkmark next to the username on the user\u2019s profile.<\/p>\n<p>Our team will review your documents and update your verification status, <strong>so there\u2019s no need to open a Customer Service ticket inquiring about your verification process.<\/strong> In the event that your documents are rejected, we will send you an email with a clear explanation of what you need to provide. In order to avoid missing our email notifications, please add eToro to the \u2018safe sender\u2019 list in your email settings.<\/p>\n<h3>USA PATRIOT Act Notice<\/h3>\n<p>To help the US government fight the funding of terrorism and money-laundering activities, federal law requires financial institutions to obtain, verify, and record information that identifies each person who opens an account and\/or transmits funds to or through a United States financial institution. In certain circumstances, we may also obtain and verify\u00a0information for any person authorized to make transactions in an account or beneficial owners of certain entities. Therefore, we may be required to collect information such as the following from you:<\/p>\n<ul>\n<li>Your name<\/li>\n<li>Date of birth<\/li>\n<li>Physical Address<\/li>\n<li>Identification number:\n<ul>\n<li>U.S. Citizen: taxpayer identification number (Social Security number).<\/li>\n<li>Non-U.S. Citizen: taxpayer identification number, passport number, and country of issue, alien identification card number, or government-issued identification showing nationality, residence, and a photograph of you. You may also need to show your driver&#8217;s license or other identifying documents.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Verification is a mandatory part of registering for the eToro platform. Regulatory requirements dictate that we verify each new eToro account. This keeps our platform secure and prevents suspicious activity. Once your account has been verified, you will be able to enjoy the full benefits of eToro\u2019s main investing app and also the eToro Options&hellip;<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":33167,"menu_order":1075,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"sticky_cta_settings":"","footnotes":""},"asset_type":[],"class_list":["post-35715","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>How to verify your eToro account - eToro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.etoro.com\/en-us\/wp-json\/wp\/v2\/pages\/35715\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to verify your eToro account - eToro\" \/>\n<meta property=\"og:description\" content=\"Verification is a mandatory part of registering for the eToro platform. 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