German Customer Service representative

description

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.

eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join our Customer Service department and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards, while keeping the workplace fun. We offer competitive fees and great benefits for the right applicant.

What will you be doing?

  • Provide first level support to the company’s clients by chat, e-mail and phone.
  • Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines.
  • Represent the company and product at the highest possible level and provide a “WOW” professional and service experience 
requirements

Want to join? If you

  • Speak Mother tongue German and also have high level of English
  • Have Service Orientation.

It will also be nice if you

  • Have a basic understanding of the financial markets
  • Have experience working in customer service

You must also possess the following qualities

  • Have phenomenal inter-personal skills
  • Be a real team player
  • Have high motivation to succeed and contribute 

                                              - This is a shift-based position -

Sunday through Friday. 5 shifts per week. 08:00 -16.00 / 16.00-00.00 / 00.00 - 8.00

Israel office
location
Customer Service
department
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