Help Center TroubleshootingWhy are my trades not being copied? Why are some instruments like the USD/RUB and/or USD/CNH disabled on occasion? "Unable to open position" error message Why is there no volume indicator? Why am I blocked from copying other traders? Why did my trade close automatically? What should I do if I can't see my withdrawn funds? Pending stocks I forgot my password, how can I retrieve it? Why do I need to add funds to open my position? Where can I find my Position ID? Why don’t you have all stocks like other brokers? Why is the risk in real time stock higher than in the FX market? How can I submit a complaint? Where can I leave a suggestion? Why can't I log in? How can I contact eToro?