Help Center TroubleshootingWhy do I need to add funds to open my position? How can I contact eToro? Why can't I log in? What should I do if I can't see my withdrawn funds? Why did my trade close automatically? What do I do if I forgot my password? Why don’t you have all stocks like other brokers? Why am I blocked from copying other traders? How can I contact eToro via Live Chat? Pending stocks Is there a maximum trade size? "Unable to open position" error message Where can I find my Position ID? Why is there a loss as soon as I open a trade? Why are trades not being copied? How can I submit a complaint? Where can I leave a suggestion? What is a market spike? Why are some instruments like the USD/RUB and/or USD/CNH disabled on occasion? Why is the risk in real time stock higher than in the FX market?