Sales Representative- Vietnamese

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.

We are looking for a Vietnamese speaker to join our awesome Customer Facing team in Australia!

Key Responsibilities

• Support the development and execution of all initiatives and strategies in the Vietnamese region.
• Build and manage relationships with local and international  teams (client facing, marketing, middle and back office) to ensure success of projects and strategies.
• Assist in localizing website and KYC standards that comply with international regulations and the ethical standards of the company.
• Anticipate client’s needs and propose alternative business solutions in a timely manner.
• Assist in growing the company’s affiliates and introducing broker business.
• Continually take opportunities to increase client satisfaction and strengthen relationships.
• Provide exceptional support to existing clients - including platform usage, market commentary and product education.

Qualifications

• Degree in Economics / Finance / Business Administration - preferred
• Fluent in spoken and written Vietnamese + English is a must! (other Languages are a plus).
• Good MS office skills and familiarity of Salesforce software - preferred.

Requirements

• A can-do attitude and willingness to learn and go above and beyond to achieve all tasks.
• Planning and project management skills – you will need to manage time and information effectively and efficiently.
• Strong interest, knowledge and passion for global financial markets
• Flexibility- working shifts
• Previous sales, tele-marketing or service oriented experience is a plus.

*This is an entry level role

** This role is shift based (10:00-19:00/12:00-21:00)