Operations Specialist (Back Office)

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for an Operations Specialist (Back Office) to join our team!

Responsibilities:

• Processing of clients cashouts - Approval, preparation and execution
• Monitoring of clients cashouts and handling any issues
• Monitoring & reconciling data between payment providers and internal systems
• Handling communication with clients via tickets on any cashout issues / requests
• Working in accordance with internal policies and procedures
• Improving operational processes
• Managing a good communication with other internal departments
• Weekly and monthly reporting to Management