Description


We are looking for a Compliance Manager to join our UK Compliance team and help shape an AI-first compliance operating model. In this role, you will support regulatory change, product governance, financial promotions, complaints and compliance monitoring, while building controlled and auditable AI-enabled workflows.

You will work closely with the UK Head of Compliance, senior management, Group Compliance and business teams, using sound professional judgment to translate complex regulatory requirements into practical policies, controls and processes.


Responsibilities:

  • Build, operate and quality-assure AI-enabled compliance workflows within a controlled and auditable framework.
  • Support the assessment and implementation of UK regulatory developments, including the upcoming FCA cryptoasset regulatory regime.
  • Translate regulatory requirements into practical policies, procedures, controls and business requirements.
  • Provide compliance input into product design, product reviews, target-market assessments, fair-value assessments and customer outcomes.
  • Develop and maintain compliance policies, monitoring plans, records, training and guidance.
  • Manage Compliance involvement in Financial Ombudsman Service complaints and identify relevant trends and root causes.
  • Review and approve financial promotions, providing practical and risk-based compliance advice.
  • Prepare regulatory updates, management information and briefing materials for senior stakeholders and governance forums.
  • Provide constructive challenge to business teams and escalate material or higher-risk matters as appropriate.

Requirements

  • 5+ years of relevant compliance experience within financial services, preferably in a regulated fintech, investment firm or digital platform.
  • Practical experience with AI, automation, data analysis or workflow tools.
  • Experience in regulatory change, policy development, compliance advisory or product governance.
  • Strong knowledge of UK regulations, including Consumer Duty, conduct risk and customer-outcome principles.
  • Ability to interpret complex regulatory requirements and turn them into practical controls and business processes.
  • Strong judgment, independence, and confidence when advising and challenging senior stakeholders.
  • Excellent written, verbal and stakeholder-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with financial promotions, complaints or digital assets and crypto is an advantage.

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