Spanish: Account Manager, Spanish Desk

About etoro:

etoro is the platform where you can trade, invest, save, and spend. Founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way, we've built a regulated, Nasdaq-listed platform used by millions of people in 75 countries.

We believe there is power in shared knowledge. By combining the collective intelligence of our community with AI-powered tools, we've created a collaborative investment community designed to help you grow your knowledge and wealth.

On etoro, you can hold a range of traditional and innovative assets and choose how you invest: trade directly, invest in a portfolio, copy other investors, or invest with an AI agent. Visit our Media Centre for the latest news.

You can find out more about eToro here.

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

What will you be doing?

• Provide trade and administrative support to our global retail, corporate, and institutional clients via phone, email, and WhatsApp.
• Deliver exceptional service aligned with the company’s culture and values.
• Develop and maintain a strong understanding of financial instruments, including stocks, options, futures, FX, cryptocurrencies, bonds, and commodities, to effectively support clients’ trading needs.
• Provide trading expertise on P&L and margin calculations, order types, charges, trade assistance, and investigations.
• Respond to client queries and promote our products and platforms through cross-selling.
• Onboard and retain high-value clients by providing valuable information and assisting with high-severity cases and inquiries.
• Act as an ambassador for the company’s vision, mission, and products.

Requirements

• Native-level Spanish proficiency — required.
• Professional-level English proficiency — required; Portuguese is an advantage.
• Experience with stock markets, ETFs, trading, or cryptocurrencies — an advantage.
• Bachelor’s degree in Finance or a related field.
• Experience in customer-facing roles, retention, sales, or portfolio management.
• Highly organized, with the ability to manage multiple priorities in a dynamic environment.
• Strong time-management skills and the ability to prioritize tasks independently.
• A collaborative team player.
• Excellent ability to learn and adapt.
• Motivated to succeed and contribute.
• Target-oriented and results-driven.
• Excellent interpersonal and communication skills, both written and verbal.

This position is a full-time position working Mon-Fri in Israel (Hybrid)

Our Hiring Philosophy:

At etoro, AI is changing how we build, work and make decisions, and our hiring approach reflects that. We are building an AI-first organisation where people are encouraged to use AI thoughtfully.

That starts with how we hire. Throughout our recruitment process, we may use AI-enabled tools, including interview notetakers and other technologies that help us capture information accurately, improve consistency and create a better experience for candidates and interviewers. These tools support our feedback and assessment outcomes. Hiring decisions remain grounded in running fair and consistent interview processes, human judgement, critical thinking, and thorough evaluation of experience, ability and motivation that are aligned to our business and role requirements.

We also want candidates to be comfortable working with AI. Depending on the role, we may explore how you use AI tools in your day-to-day work, how you think about their opportunities and limitations, and how you would contribute to etoro’s continued AI build-out.

For us, being AI-first is not about replacing human judgement. It is about combining human expertise, creativity and accountability with technology that helps us do our best work and accelerate our growth. In the end, that's what we're hiring for: human insight, supercharged by AI.