German Crypto Account Manager
eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.
eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join us and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards, while keeping the workplace fun. We offer competitive fees and great benefits for the right applicant.
What are we looking for?
eToro is seeking proactive, highly motivated, and skilled account managers with knowledge in Blockchain and Cryptocurrencies to join our dynamic German team.
As an account manager (AM) in the customer-facing department, you will be responsible for maintaining the relationships with the company's most valuable customers. Manage the growth of the portfolio of our client base, including upselling and cross-selling eToro products.
- Providing extraordinary service aligned with the company's culture and values
- Discussing financial markets and factors in a clear manner with clients via Zoom, Telephone and emails.
- Being an ambassador in carrying out the company's vision, mission and products.
- Onboard and retain high-value clients, provide valuable information, assist with high severity cases and inquiries.
- Knowledge in blockchain technology and cryptocurrencies
- Experience in Customer-Facing roles/ Retention/ Sales/ Account /Portfolio Management
- German Mother Tongue level and fluent English
- You are highly organized and can handle multiple daily priorities in a dynamic environment
- Ability to self-manage your time and prioritize tasks
- Be a real team player
- Have excellent learning skills
- Be motivated to succeed and willing to contribute
- Be target-oriented
- Have phenomenal interpersonal skills and communication skills (both written and verbal)
*This position is a full-time position working Mon-Fri