Back Office Administrator - Deposits Team
About eToro
eToro was founded in 2007 with the vision of opening up the global markets so that everyone can trade and invest in a simple and transparent way. The eToro platform enables people to invest in the assets they want, from stocks and commodities to cryptoassets. We are a global community of more than 16 million registered users who share their investment strategies; and anyone can follow the approaches of those who have been the most successful. Due to the simplicity of the platform users can easily buy, hold and sell assets, monitor their portfolio in real time, and transact whenever they want.
This position presents an opportunity to grow in the fintech industry and be an integral part of the eToro team.
What will you be doing?
Job Responsibilities:
Processing and monitoring clients’ deposits
Dealing with clients’ deposits issues
Handling account maintenance and closures
Processing compensations, bonuses
Working in accordance with internal policies and procedures
Improving operational processes
Managing a good communication with other internal departments
Weekly and monthly reporting to the Management
Requirements
Experience in back office administration/ accounting
Good knowledge of Excel and other Microsoft Office tools
Excellent English written and verbal communication skills
Capacity to work under pressure and with strict deadlines
Strong sense of professionalism, organizational and analytical skills
Self-learner and highly motivated individual
Chinese written and verbal communication skills would be desirable
Relevant academic degree – Advantage
Statistical analyses experience - Advantage