Payments Director

description

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing

needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products.

eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.


Job Description:

 ●     Day to day management and leadership of the payments domain, roadmap and status both inbound and outbound.

●     Define the business requirements for the product and engineering teams. Manage the pipeline and ensure requirements are

clear across the entire user journey.

●     Act as the main focal point and decision maker with regards to the operational aspects of money flows from and to

customers.

●     Constant monitor of the cash flows in each and every wallet and bank account in multiple currencies. Daily/weekly/monthly

reconciliations.

●     Communicate, interact and handle all communication with the different payments’ providers and related 3rd parties.

●     Develop and report on payment KPIs driving product conversion, deposits and LTV. Define clear KPIs, targets and goals for the

domain.

●     Ensure customers' SLA is maintained and that problems are resolved quickly and efficiently.

●     Working closely with Product and Development teams to integrate new Payment Providers, optimize user and money flows

●     Analyze reports and trends to constantly improve the finance operation: improve acceptance rates, introduce new local

payment methods, negotiate contracts with new existing and providers

●     Understand how open banking (AISP & PISP) can be used to improve the client experience and reduce clearing costs.

●     Must have a clear knowledge of the payments landscape for EU (SEPA, SEPA instant & SEPA Credit), UK (Faster payment, DD

and SO), Asia (Local online banking) and USA.

●     Must understand the API infrastructure of PSP’s and Bank to create seamless integration with the eToro domain.

●     Understand how to create a multi-currency service capabilities for retail clients.

●     Understand Issuing (EMI) and Acquiring.

●     Lead the domain development forward to support the ongoing growth

●     Work closely with operations, customer support and marketing departments to ensure smooth and effective operation

requirements

●     10+ years’ experience as Head of Payments / Finance in an online B2C operation.

●     Experience of working within a regulated environment and dealing with compliance

●     Proven experience in selecting, negotiating and implementing various solutions from third party suppliers and ongoing

relationships management with those partners.

●     Ability to drill down into details while still not lose focus of the big picture

●     Worked as part of a senior management team to deliver an efficient payments gateway for retail clients.

●     Must have international payments experience.

 

Israel office
location
eToroX
department
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