How to withdraw from your eToro account – FAQ

How do I withdraw money?

Want to withdraw funds from your account? No problem! Customers may withdraw funds from their eToro account at any time. Funds can be withdrawn up to the value of the balance of your eToro account, minus the amount of margin used.

Funds are withdrawn using the same method, and sent to the same account, as previously used for your deposit. Payment will be made in the following order of priority:

  1. Credit card
  2. PayPal
  3. Bank transfer

*Please note you will be asked to provide an alternative payment method if we are unable to return your funds via your original deposit method.

How long will it take to process my withdrawal request and when will I receive my funds?

Withdrawal requests take up to 1 business day to process, providing we have all necessary information.The estimated amount of  time to receive your payment will vary depending on your payment provider. The typical time frame per payment method can be seen in the table below:

Payment ProviderEstimated time to receive funds
China Union Pay1-2 Working days
Credit / Debit cardUp to 8 working days
Neteller1-2 Working days
PayPal1-2 Working days
Skrill Limited UK1-2 Working days
WebMoney1-2 Working days
Wire TransferUp to 8 working days

 

How can I cancel my withdrawal?

To cancel your withdrawal request, please follow the steps below:

  1. Enter your trading account and click on the “Withdraw Funds” tab
  2. A pop-up message will appear. Use the “click here” link to view your withdrawal history
  3. Click on the “Reverse” button
  4. Confirm that you wish to cancel the request
  5. All funds, including withdrawal fees, will be immediately returned to your account balance

Please note that if your transaction status is “In Process” you will be unable to cancel via the platform. In this case, please contact us and we will be happy to assist you.

What conditions are required to open a withdrawal request?

  1. The minimum amount for withdrawal is USD $50
  2. You must have withdrawable funds available
  3. Your account needs to be verified, meaning a green tick appears on your profile (if you haven’t yet verified your account, please contact us and upload the required documents)

Your personal information, payment details and accompanying documentation are protected by eToro’s stringent information security policy. Strict guidelines to safeguard your private information are in place and will satisfy the most demanding security-conscious financial services end user.

You can find more information here: eToro’s Privacy Policy.

Are there any withdrawal fees?

Yes, withdrawal requests are subject to a withdrawal processing fee. You will see the actual withdrawal fee in the Cashier after you have entered the withdrawal amount; at this point you can still call a halt to the request.

Withdrawal Amount (USD)Fee (USD)
50.00 +25.00

 

Any withdrawals sent in currencies other than USD are subject to conversion fees. Details of our fees can be found here: Fees. Please note, you may be charged by the funding provider involved in the transfer (intermediary bank, receiving bank, or your credit card provider).

How will I know if my withdrawal request has been processed?

You will be notified via email once the processing of your withdrawal request has been completed, together with the payment provider details of where we sent your funds. Also, you can click on ‘Portfolio’ and then on the history tab to see the status of your withdrawal.

What should I do if my funds do not appear in my account?

  1. Click on the portfolio tab, then on the history tab, to see via which payment method your funds were sent. Alternatively you can check the email you received in relation to the processing of your withdrawal, which will specify the payment method to which the funds were sent and the date processed.
  2. Take into consideration that from the time we process your withdrawal, it can take up to 8 business days for the funds to appear in your account statement.
  3. If everything above was checked and you still cannot find the funds, please contact us. We will request you provide us with a payment method statement showing the incoming and outgoing transactions, from the time the withdrawal was processed, until the time you contacted us. Please make sure we can see your name, the transaction dates and the payment method details.