Description
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
Role Summary
eToro are looking for an experienced and intellectual Senior Compliance Manager with a strong focus on the FCA Consumer Duty to join our UK Compliance team. Reporting directly to the UK Head of Compliance, you will advise the business on regulatory requirements and controls—ensuring our products and services consistently deliver good customer outcomes.
This is a hands-on operational role, whilst also supporting business-level strategy for UK Compliance, and is suited to an experienced compliance professional who thrives in fast-paced, highly regulated environments and enjoys applying pragmatic, commercially minded compliance solutions.
What will you be doing?
- Provide expert regulatory advice and develop frameworks to ensure compliance with the Consumer Duty and other FCA regulations.
- Hold designated delegated responsibility for the Consumer Duty domain within the Firm’s Management Responsibilities Map.
- Oversee compliance with COBS, Consumer Duty, and Product Governance (PROD) rules.
- Administer the Consumer Duty Governance Committee, preparing relevant MI and discussion materials.
- Coordinate and produce the Firm’s annual Consumer Duty Board Report.
- Deliver regular reports to senior stakeholders on compliance performance, emerging risks, and regulatory developments.
- Partner with operational teams to embed compliance “by design” across business processes.
- Promote continuous improvement by streamlining compliance workflows and leveraging technology and AI-driven tools.
- Maintain accurate and up-to-date compliance records across all business areas.
- Conduct monitoring and assurance reviews relating to Consumer Duty compliance.
Requirements
- 7+ years of experience in Compliance-focused roles building, implementing and maintaining Compliance processes and Consumer Duty policies.
- Proven experience in a regulated financial services environment—ideally within retail investments or crypto assets.
- Strong understanding of the FCA Consumer Duty and wider consumer protection regulations.
- Solid knowledge of Conduct Risk and Product Governance frameworks.
- Confident interpreting and applying regulatory materials (e.g., FCA Handbook, Consultation Papers, Dear CEO letters).
- Proficiency in Excel and familiarity with AI or data analysis tools to support compliance insights.
- Excellent communication and presentation skills—able to translate complex regulations for both technical and non-technical audiences.
- Demonstrated ability to work effectively in a dynamic, fast-changing environment.
Why Join Us?
We are an inclusive and social team, based in fantastic offices in Canary Wharf, London and working a hybrid home and office arrangement. We love what we do and are proud of our culture of flexibility and autonomy.
Our benefits include BUPA medical cover, 6% pension contribution, daily lunch allowance, as well as additional leave days – our highly valued recharge days. We have lots of other cool perks like fantastic parties, eToro merchandise, birthday money and many other special touches to keep you happy!