How to withdraw from your eToro account – FAQ

How do I withdraw money?

Want to withdraw funds from your account? No problem! Customers may withdraw funds from their eToro account at any time. Funds can be withdrawn up to the value of the balance of your eToro account, minus the amount of margin used.

Funds are withdrawn using the same method, and to the same account as previously used to deposit, in the following order of priority:

  1. Credit card
  2. PayPal
  3. Bank transfer

*Please note you will be asked to provide an alternative payment method to be used in the event that we are unable to return your funds to your original deposit method.

How long will it take to process my withdrawal request and when will I receive my funds?

Withdrawal requests take up to 3 business days to process.
The time taken to receive your payment may vary depending on the payment provider involved. The typical time frame per payment method can be seen in the table below:

Payment provider Time taken to receive funds on your payment method
China Union Pay 1-2 Working days
Credit / Debit card 3-8 working days
Neteller 1-2 Working days
PayPal 1-2 Working days
Skrill Limited UK 1-2 Working days
WebMoney 1-2 Working days
Wire Transfer 3-8 working days

How can I cancel my withdrawal?

In order to cancel your withdrawal request please follow the steps below:

  1. Enter your trading account and click on the “Withdraw Funds” tab
  2. A pop up message will appear, use the “click here” link to view your withdrawal history
  3. Click on the “Reverse” button
  4. Confirm that you wish to cancel the request
  5. All funds, including withdrawal fees will immediately be returned to your account balance

Please note that if your transaction status is “In Process” you will be unable to cancel via the platform.
Please contact us, and we will be happy to assist.

What are the conditions to open a withdrawal request?

  1. The minimum amount for withdrawal is 20$
  2. You have to have available withdrawable funds
  3. Your account needs to be verified which means you have the green tick in your profile (if you haven’t yet verified your account, please contact us and upload the required documents)

All your personal information, payment details and documents are managed according to a very firm information security policy, as expected from an organization that provides Financial Services to end users and is in charge of the Safekeeping of Clients Accounts. You can find more information here: Privacy Policy.

Are there any withdrawal fees?

Yes, withdrawal requests are subjected to a withdrawal processing fee depending on the requested amount. You will see the actual withdrawal fee in the Cashier after you have entered the withdrawal amount; at this point you still can abort the request.

Withdrawal Amount (USD) Fee (USD)
20.00 – 200.00 5.00
200.01 – 500.00 10.00
500.01 + 25.00

Any withdrawals sent in currencies other than USD are subject to conversion fees. Details of our fees can be found here: Fees
.


Please note, you may be charged by the funding provider involved in the transfer (Intermediary bank, receiving bank, or your credit card provider).

How will I know if my withdrawal request has been processed?

You will be notified via email once the processing of your withdrawal request has been completed and informed to which payment provider your funds were sent. In addition you can click on ‘Portfolio’ and then on the history tabto see the withdrawal status.

If I request to withdraw, will my bonus be effected?

Any credits given to you by eToro are intended only to enhance your trading experience and portfolio. If you are withdrawing funds related to your eToro credits, your withdrawal will be subject to a bonus deduction. eToro will contact you via email if such a deduction is needed.

What shall I do if I cannot see my funds?

    Click on portfolio tab then on the history tab in order to see to which payment method the funds were sent to.
  1. Alternatively you can check the email you received in relation to the processing of your withdrawal, which will be specify the payment method to which the funds were sent and the date processed.
  2. Take into consideration that from the time we process your withdrawal, it can take up to 8 business days for the funds to appear in your account statement.
  3. If all the above was checked and you still cannot find the funds, please contact us and provide us with a payment method statement showing the incoming and outgoing transactions from the time the withdrawal was processed until the time you contacted us. Please make sure we can see your name, the transaction dates and the payment method details.

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